Privacy Policy

Information We Collect

Information Provided by Users

The casino may collect information provided during registration, account verification, deposits, withdrawals, or when contacting customer support. This can include details such as your name, contact information, date of birth, and payment-related data necessary to deliver and manage our services.

Additional information may be collected if you participate in promotions, respond to surveys, or communicate with us through various channels. We only request information that is reasonably required to provide a secure and personalised gaming experience.

Technical and Usage Data

Certain technical and usage data may be collected automatically when you visit our website or use our platform. This can include your internet protocol address, browser type and version, device identifiers, pages viewed, time spent on the site, and referral sources.

Such data helps us understand how our services are used, maintain functionality, and identify potential security issues. We do not typically link this automatically collected data to personally identifiable information unless required for troubleshooting or legal obligations.

How Information Is Used

Information collected by Avantgarde Casino is used to create and manage player accounts, process transactions, provide customer support, and ensure compliance with our terms of service. We may also use the data to improve our platform, develop new features, and analyse trends in user behaviour.

Additionally, we may send important service-related communications, such as account notifications, security alerts, or promotional offers where permitted. Users can adjust their communication preferences at any time through account settings or by contacting support.

Data Sharing

Information may be shared with service providers where necessary to support our operations. These providers assist with payment processing, hosting, fraud prevention, customer support, and marketing services. We require such parties to maintain appropriate safeguards and only use the information for the purposes we specify.

We may also disclose information if required to do so by law, to protect the rights and safety of our users or the public, or in connection with a business transfer or restructuring. Apart from these situations, we do not sell or rent personal information to third parties for their independent marketing purposes.

Cookies and Similar Technologies

We use cookies and similar technologies to enable certain features, analyse website traffic, personalise content, and remember your preferences. These technologies help us deliver a smoother and more relevant experience when you return to our platform.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website and the services we are able to provide. We do not use these technologies to track individuals across unrelated websites in ways that would compromise privacy.

Data Retention

Data is retained only for as long as reasonably required to fulfil the purposes outlined in this policy, to meet legal and regulatory obligations, or to resolve disputes. Once information is no longer needed, we take steps to securely delete or anonymise it.

Retention periods vary depending on the type of data and the purpose for which it was collected. For example, account and transaction records may need to be kept longer to comply with financial reporting or anti-money laundering requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorised access, alteration, disclosure, or destruction. Our security measures are regularly reviewed to address evolving threats.

While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We encourage users to maintain strong passwords, use two-factor authentication where available, and remain vigilant against phishing attempts.

User Privacy Requests

Users may contact support regarding privacy-related requests, including access to their personal information, correction of inaccuracies, or requests for deletion where appropriate. We will respond to such requests in accordance with applicable laws and our internal procedures.

To protect your security and comply with legal requirements, we may need to verify your identity before processing certain requests. We aim to handle these matters promptly and transparently while balancing individual rights with our operational and legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on our website with an updated effective date.

Your continued use of Avantgarde Casino after any changes have been published indicates your acceptance of the updated policy. We recommend that you review this page periodically to stay informed about how we protect your privacy. If you have questions about these practices, please contact our customer support team.